Showkah.com – Return & Refund Policy

We value your trust in shopping with Showkah.com. If you are not entirely satisfied with your purchase, we’re here to help.

✅ Return Window

• Return requests must be initiated within 2 days of product delivery.

• Requests made after 2 days from delivery will not be accepted under any circumstances.

✅ Eligible Return Reasons

You can request a return if:

• You received a damaged product

• The item has a color or size mismatch from what was ordered

• The product is defective or not working

• Accessories or parts are missing

• You received the wrong product

• The product is expired or nearing expiry (for consumables, if applicable)

Note: The product must be unused and in original packaging.

✅ Return Process

1. Email us at info@showkah.com or message on WhatsApp: +971 58 252 5698 with your order ID, issue details, and photos if applicable.

2. Once your return request is reviewed and approved, we’ll arrange pickup or guide you through the return shipping (based on product type).

3. After receiving and inspecting the item, we will either dispatch a replacement or process a refund.

✅ Replacement & Refund Terms

• If a replacement product is in stock, we will dispatch it at no extra cost.

• If the item is out of stock, we will issue a full refund to your original payment method.

• Refunds are typically processed within 7 working days from approval.

❌ Non-Returnable Items

The following items are not eligible for return:

• Items that have been used or damaged after delivery

• Products returned without original packaging or invoice

• Personal care or hygiene products (if opened)

• Digital products, gift cards, or downloadable items

• Orders requested for return after 2 days from delivery

✅ Need Help?

Reach out to our support team anytime:

• Email: info@showkah.com

• WhatsApp / Phone: +971 58 252 5698